WhatsApp Image 2023 05 09 at 13.00.52
This is how a usual interaction with the chatbot begins on the mobile app.

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ASB Reddit RantControl
You can also ask the chatbot about specific transactions, like a 1c credit, for instance.
Image courtesy: Reddit (User: RantControl)
Josie
Josie, ASB Bank’s chatbot, was launched in 2018.
Image courtesy: ASB Bank